Frequently Asked Questions

What happens if the size I ordered is wrong?
You must send it to our warehouse located at 8629 Garvey Ave Unit 7&8 Rosemead, CA 91770 United States to be able to exchange it for one of the correct size.

How many days does it take for my order to arrive?
Regularly the parcel service takes 2 to 3 days to deliver your order

What happens if I am not satisfied with my product?
You will have a maximum period of 3 days to send the package to our warehouses to later receive a full refund.

What happens if my order has a manufacturing defect?
You can send us photos by email contact@alucinadozclothing.com and a member of the team will evaluate your case and we will send you a new t-shirt totally free